Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our services.

Last updated: January 2024

Information We Collect

We collect information you provide directly to us, such as when you:

  • Register for our events or programs
  • Make a donation through our website
  • Subscribe to our newsletter
  • Contact us through our forms or email
  • Participate in our healthcare services

This may include your name, email address, phone number, address, age, medical information (when relevant for healthcare services), and payment information.

How We Use Your Information

We use the information we collect to:

  • Provide healthcare services to minors in Zimbabwe
  • Process donations and send receipts
  • Register participants for sports events and programs
  • Send newsletters and updates about our initiatives
  • Respond to your inquiries and provide customer support
  • Improve our services and website functionality
  • Comply with legal obligations and protect our rights
Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, processing payments (Stripe), or sending emails (Resend)
  • Healthcare Partners: Medical information may be shared with qualified healthcare professionals involved in providing care
  • Legal Requirements: We may disclose information when required by law or to protect our rights and safety
  • Consent: We may share information with your explicit consent
Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Secure data transmission using SSL encryption
  • Secure payment processing through Stripe
  • Limited access to personal information on a need-to-know basis
  • Regular security assessments and updates

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Medical Information Privacy

As a healthcare organization, we are committed to protecting the privacy of medical information in accordance with applicable healthcare privacy laws and regulations. Medical information is:

  • Only collected when necessary for providing healthcare services
  • Shared only with authorized healthcare professionals involved in care
  • Stored securely and accessed on a need-to-know basis
  • Protected according to medical confidentiality standards
Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal requirements)
  • Opt out of marketing communications
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. These help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve our website functionality

You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

privacy@kwadhokota.org
+263 4 123 4567
123 Healthcare Avenue
Hwange, Zimbabwe